For Free Return
Stylish Media Sells
We have a 14-day return policy, which means you have 14 days after receiving your item to request a return.
To be eligible for a return, your item must be in the same condition that you received it, unworn or unused, with tags, and in its original packaging. You’ll also need the receipt or proof of purchase.
To start a return, you can contact us at email@example.com. If your return is accepted, we’ll send you a return shipping label, as well as instructions on how and where to send your package. Items sent back to us without first requesting a return will not be accepted.
You can always contact us for any return question at firstname.lastname@example.org.
Damages and issues
Please inspect your order upon reception and contact us immediately if the item is defective, damaged or if you receive the wrong item, so that we can evaluate the issue and make it right.
Exceptions / non-returnable items
Certain types of items cannot be returned, like perishable goods (such as food, flowers, or plants), custom products (such as special orders or personalized items), and personal care goods (such as beauty products). We also do not accept returns for hazardous materials, flammable liquids, or gases. Please get in touch if you have questions or concerns about your specific item.
Unfortunately, we cannot accept returns on sale items or gift cards.
The fastest way to ensure you get what you want is to return the item you have, and once the return is accepted, make a separate purchase for the new item.
We will notify you once we’ve received and inspected your return, and let you know if the refund was approved or not. If approved, you’ll be automatically refunded on your original payment method. Please remember it can take some time for your bank or credit card company to process and post the refund too.
Parcels should be returned to the following address.
Stylish Media Ltd. Unit 69524, Courier Point, 13 Freeland Park, Wareham Road, Poole, Dorset, BH16 6FH, UK.
Normal Delivery time in the United Kingdom is 7-14 business days. Delivery time starts when payment is verified, product is packed, labelled, ready to dispatch and collected by our delivery service providers.
Items located in our UK warehouse will be Shipped according to the shipping rate mentioned on the checkout to all addresses in UK. An order could take approximately 3-4 days to process . We will keep you updated about your order status. Shipping and handling charges are included in the item cost for deliveries to locations in the United Kingdom unless otherwise indicated elsewhere in the site Terms, or on the particular product.
Please note that delivery time for some products might take longer. Every Product on stylishmedial.co.uk website has specifically mentioned DELIVERY ESTIMATED date and we are committed to delivered product during that time frame. Please check the DELIVERY ESTIMATED DATE before you place order.
Tracking number will be provided once available from our shipping partner. Please contact us if you don't receive your item by 14 business days, we will check the status and try our best to resolve any problems for you.
Small and medium-sized item delivery: Most products will be delivered by UPS (United Parcel Service), Parcel Force, DHL, DPD, Hermes and Royal Mail.
Large-item delivery: These products may need a delivery time to be delivered.